This picture isn't the greatest, but I've included the flowchart in my file to show more detail.
The difference between Shannon and Hartley is Shannon is a much more accurate estimate of information. Both are based on estimating the amount of energy in an information system, but Hartley's method does not take into account as much information as Shannon does when guessing. Shannon's method is, simply put, more certain.
The entropy between the three instructuors was interesting. I guess it makes sense that the less data there is the more likely the measure will be accurate.
Matic had a number for every letter grade, while the other two professors had zeros in at least one area. The more zeros the better, because Mussolini was the most certain.